Tuesday, 24 September 2013

All Uninor employees in Bihar and Jharkhand will call customers on 23rd September

Bihar and Jharkhand joins all of Uninor and Telenor Group companies worldwide to celebrate Customer First Day

Uninor also announces its financial break-even in the circle and starts a 3-day roadshow across Bihar and Jharkhand
Patna, September 21, 2013: Each of the 520 Uninor employees in Bihar and Jharkhand will make calls to the company’s subscribers to take feedback on Uninor’s services on September 23rd. Across Uninor, employees will spend a day at the Uninor Call Centres, interacting with customer service agents and taking subscriber calls; go into the market to meet retailers and interact with customers and also offer surprise deals on all purchases at the Uninor stores. Employees of Bihar and Jharkhand join their Uninor colleagues across India and the over 30,000 Telenor Group colleagues across the world to celebrate the Customer First Day on September 23rd.
In Patna to announce this initiative, the company’s CEO Yogesh Malik also announced that Uninor has achieved profitability in its Bihar and Jharkhand operations. This is a significant achievement since Uninor offers the lowest tariffs in a circle that also has among the lowest ARPUs in India.
“We are proud of this accomplishment. While many wrongly assume that a low ARPU market makes for a difficult business case, we have proven that a mobile operator can serve the mass market with basic services and affordable tariffs, and yet achieve profitability. Sabse Sasta is a commitment from Uninor and Sabse Sasta will continue,” said Yogesh Malik.
Uninor serves 4.3 million subscribers with a network of 2442 sites and 50,000 points of sale in Bihar and Jharkhand.
Special offers to celebrate Customer First Day
As a part of the Customer First Day celebrations, Uninor has also launched a variety of new offers. Some of these include free unlimited internet for 7 days with every recharge of Rs. 100 and above. On a recharge of Rs 551, customer gets 50 STD minutes Free at Uninor shops and 5 % extra every time he recharges for a year with enrolment under Uninor Advantage Club from Uninor exclusive stores.
“This is the most important day of the year for Uninor. After all, we exist because of our customers. This year on the Customer First Day, Uninor employees in Bihar and Jharkhand will call or meet subscribers and visit retail shops,” said AEA Jameel, Circle Business Head for Bihar and Jharkhand. “Break-even is only a milestone. Our intention is to go far deeper and wider in Bihar and Jharkhand with Uninor’s Sabse Sasta services,” he added.
320 km road show led by the Uninor CEO
Uninor’s CEO, Yogesh Malik also began a 3 day road show across towns and villages of Bihar & Jharkhand. The team will cover a distance of close to 320 kilometers; starting at Patna and travelling to Bodhgaya and Ranchi – and several villages that fall en-route. During this road-show, Uninor team will meet its customers, retail and distribution partners and employees in various locations.
“This is the way Uninor works. It is our responsibility to go where our customers and retail partners are – understand what they need from Uninor and ensure we meet their expectations. For us every customer matters and customer satisfaction is the priority,” said AEA Jameel.
Uninor Daud to be flagged off at Gandhi Maidan in Patna
As a part of Uninor’s 3-day road show to the towns and villages of Bihar & Jharkhand, the company’s CEO along with the Circle Business Head A.E.A Jameel will flag off the Uninor Daud. With more than 1000 participants registering – this qualifies to be one of the biggest sporting event of this nature in the region.  The Uninor Run will take place at Gandhi Maidan in Patna on 22nd of Sep’13 at 6 am and will cover a route of over 3 kilometers. Participants across all age groups can join the run, as it is intended to create awareness on healthy living and perseverance.
“This run is not about Uninor, our business or our products. This is simply a way to encourage the people of the city to make an active effort towards healthy living and make positive changes to their daily lives,” said Yogesh Malik, CEO of Uninor.

About Uninor:

Uninor is majority owned subsidiary of Telenor Group – one of the major mobile operators with headquarters in Oslo, Norway.  Uninor’s cellular service are commercially available in the six circles of UP (West), UP (East), Bihar (including Jharkhand), Andhra Pradesh, Maharashtra and Gujarat.
Together, these circles account for more than 50% of India’s population giving Uninor the ability to serve every second person in India.
Uninor is a young operator that focuses on the mass market serving over 32.7 million customers. Uninor’s innovative products and services empower customers to enjoy the benefits of mobile telephony through its simple price proposition of - ’sabse sasta’ (lowest) tariffs for all basic services. The company is committed to profitable growth in this highly price sensitive and competitive market.  Uninor achieved break-even in the two circles of UP East and Gujarat – the fastest by any mobile operator in India. For more information, please visit http://uninor.in

About Telenor Group:

Telenor Group is an international provider of tele, data and media communication services. Telenor Group has mobile operations in 12 markets in the Nordic region, Central and Eastern Europe and in Asia, as well as a voting stake of 42.95 per cent (economic stake 33 per cent) in VimpelCom Ltd., operating in 17 markets. Headquartered in Norway, Telenor Group is one of the world’s major mobile operators with more than 150 million mobile subscriptions in its consolidated operations per Q2 2013, revenues in 2012 of NOK 102 billion, and a workforce of nearly 34,000. For more information about Telenor Group, please visit www.telenor.com
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For further information please contact
Payal Gupta: Uninor, Tel: +91 91221 12234
Sajid Perwez: Text100, Tel: +91 98354 03556/ Anuj Chadha: Text100, Tel: +91 98998 78511

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