Bihar and
Jharkhand joins all of Uninor and Telenor Group companies worldwide to
celebrate Customer First Day
Uninor also
announces its financial break-even in the circle and starts a 3-day roadshow
across Bihar and Jharkhand
Patna, September 21, 2013:
Each of the 520 Uninor employees in Bihar and Jharkhand will make calls to the
company’s subscribers to take feedback on Uninor’s services on September 23rd.
Across Uninor, employees will spend a day at the Uninor Call Centres,
interacting with customer service agents and taking subscriber calls; go into
the market to meet retailers and interact with customers and also offer
surprise deals on all purchases at the Uninor stores. Employees of Bihar and
Jharkhand join their Uninor colleagues across India and the over 30,000 Telenor
Group colleagues across the world to celebrate the Customer First Day on September
23rd.
In Patna to announce
this initiative, the company’s CEO
Yogesh Malik also announced that Uninor has achieved profitability in its
Bihar and Jharkhand operations. This is a significant achievement since Uninor
offers the lowest tariffs in a circle that also has among the lowest ARPUs in
India.
“We are proud of this
accomplishment. While many wrongly assume that a low ARPU market makes for a
difficult business case, we have proven that a mobile operator can serve the
mass market with basic services and affordable tariffs, and yet achieve
profitability. Sabse Sasta is a commitment from Uninor and Sabse Sasta will
continue,” said Yogesh Malik.
Uninor serves 4.3
million subscribers with a network of 2442 sites and 50,000 points of sale in
Bihar and Jharkhand.
Special offers to
celebrate Customer First Day
As a part of the
Customer First Day celebrations, Uninor has also launched a variety of new
offers. Some of these include free unlimited internet for 7 days with every
recharge of Rs. 100 and above. On a recharge of Rs 551, customer gets 50 STD
minutes Free at Uninor shops and 5 % extra every time he recharges for a year
with enrolment under Uninor Advantage Club from Uninor exclusive stores.
“This is the most
important day of the year for Uninor. After all, we exist because of our
customers. This year on the Customer First Day, Uninor employees in Bihar and
Jharkhand will call or meet subscribers and visit retail shops,” said AEA
Jameel, Circle Business Head for Bihar and Jharkhand. “Break-even is only a
milestone. Our intention is to go far deeper and wider in Bihar and Jharkhand
with Uninor’s Sabse Sasta services,” he added.
320 km road show led
by the Uninor CEO
Uninor’s CEO, Yogesh
Malik also began a 3 day road show across towns and villages of Bihar &
Jharkhand. The team will cover a distance of close to 320 kilometers; starting
at Patna and travelling to Bodhgaya and Ranchi – and several villages that fall
en-route. During this road-show, Uninor team will meet its customers, retail
and distribution partners and employees in various locations.
“This is the way
Uninor works. It is our responsibility to go where our customers and retail
partners are – understand what they need from Uninor and ensure we meet their
expectations. For us every customer matters and customer satisfaction is the
priority,” said AEA Jameel.
Uninor Daud to be
flagged off at Gandhi Maidan in Patna
As a part of Uninor’s
3-day road show to the towns and villages of Bihar & Jharkhand, the
company’s CEO along with the Circle Business Head A.E.A Jameel will flag off
the Uninor Daud. With more than 1000 participants registering – this qualifies
to be one of the biggest sporting event of this nature in the region. The
Uninor Run will take place at Gandhi Maidan in Patna on 22nd of Sep’13 at 6 am
and will cover a route of over 3 kilometers. Participants across all age groups
can join the run, as it is intended to create awareness on healthy living and
perseverance.
“This run is not
about Uninor, our business or our products. This is simply a way to encourage
the people of the city to make an active effort towards healthy living and make
positive changes to their daily lives,” said Yogesh Malik, CEO of Uninor.
About Uninor:
Uninor is majority
owned subsidiary of Telenor Group – one of the major mobile operators with
headquarters in Oslo, Norway. Uninor’s cellular
service are commercially available in the six circles of UP (West), UP
(East), Bihar (including Jharkhand), Andhra Pradesh, Maharashtra and Gujarat.
Together, these circles
account for more than 50% of India’s population giving Uninor the ability to
serve every second person in India.
Uninor is a young
operator that focuses on the mass market serving over 32.7 million customers.
Uninor’s innovative products and services empower customers to enjoy the
benefits of mobile telephony through its simple price proposition of - ’sabse
sasta’ (lowest) tariffs for all basic services. The company is committed to
profitable growth in this highly price sensitive and competitive market.
Uninor achieved break-even in the two circles of UP East and Gujarat – the
fastest by any mobile operator in India. For more information, please visit http://uninor.in
About Telenor Group:
Telenor Group is an
international provider of tele, data and media communication services. Telenor
Group has mobile operations in 12 markets in the Nordic region, Central and
Eastern Europe and in Asia, as well as a voting stake of 42.95 per cent
(economic stake 33 per cent) in VimpelCom Ltd., operating in 17 markets.
Headquartered in Norway, Telenor Group is one of the world’s major mobile
operators with more than 150 million mobile subscriptions in its consolidated
operations per Q2 2013, revenues in 2012 of NOK 102 billion, and a workforce of
nearly 34,000. For more information about Telenor Group, please visit www.telenor.com
For further information
please contact
Payal
Gupta: Uninor, Tel: +91 91221 12234
Sajid
Perwez: Text100, Tel: +91 98354 03556/ Anuj Chadha: Text100, Tel: +91 98998
78511